Insurance built for the way property management actually operates.

Property management isn’t a sub-discipline of real estate sales — it’s a separate business operating under a separate body of law. Landlord-tenant statute, habitability standards, trust-accounting rules, ADA accessibility, fair-housing in the tenant context, security-deposit handling, vendor selection, eviction process. A real estate sales E&O policy was never built for any of that.

The claim severity for property managers reflects how complex the work is. A failure-to-maintain claim can run six figures before defense costs. A security-deposit dispute compounds into a habitability suit. A poorly-vetted contractor injures a tenant and the PM gets named as the contracting party. Most generic real estate E&O carriers either exclude PM activity outright or sub-limit it to a number that doesn’t actually transfer the risk.

PBI Group writes property management as a first-class line, not a bolt-on. The policy form responds to the specific exposures fee-managed PM firms carry — failure to procure or maintain owner insurance, habitability and trust-accounting disputes, vendor-selection negligence, eviction-process errors, and the fair-housing complaints that arise from tenant decisions. Right Coverage at the Right Price means we underwrite door count, asset class, and operational maturity — not just rubber-stamp a sales-side template.