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(443) 502-5645 sales@pbigroupsolutions.com 1405 S Fern St #96426, Arlington, VA 22202
Escrow Officers

Escrow officer E&O written for the closing table.

Escrow firms control buyer funds at the moment of greatest exposure. PBI Group writes escrow-officer coverage with explicit instruction-error defense, trust-account language, and wire-fraud-aware coordination with cyber liability.

Escrow officers hold buyer funds at the most dangerous moment in a real estate transaction. Closing day, multiple parties on email, wire instructions in flight, a deadline pressing — and a threat actor with social-engineering tools sitting between any two of those parties. Wire fraud at closing has become the leading E&O severity category in the entire real estate ecosystem, and escrow sits squarely in the blast radius.

The exposure is unique because escrow officers are neutral fiduciaries, not advocates. You hold funds for both sides, and a single instruction-error — a misrouted disbursement, a fraudulent wire approved on a compromised email thread, a closing-statement reconciliation miss — can trigger a multi-party lawsuit where you’re named regardless of who initiated the fraud. Trust-account commingling and chain-of-custody disputes only add to the severity profile.

PBI Group writes escrow officer coverage paired tightly with cyber liability so social-engineering and funds-transfer fraud have clear coverage triggers, not coverage debates. Instruction-error defense, trust-account language, and the wire-fraud carve-outs are written into the form — not added by endorsement after the claim. Right Coverage at the Right Price for escrow means we’ve seen the BEC playbook running against real estate transactions and we’ve underwritten for it explicitly.

Three lines for the escrow agency

E&O is the flagship — Cyber matters most when buyer funds move.

Three claim scenarios escrow officers face

Escrow instruction error

Buyer's instructions are misread or mis-keyed. Funds go to the wrong party at the wrong time. E&O defends the negligent-handling claim — escrow-specific policy form is required.

Wire-fraud at closing

Hackers intercept seller proceeds, redirect to a fraudulent account. Seller discovers the loss days later, sues the escrow officer. Cyber funds the loss; E&O defends the agency.

Mishandled disbursement

Closing proceeds are disbursed in the wrong order — lender payoff missed, lien attaches. Buyer discovers months later. E&O defends; the claim severity depends entirely on whether defense outside the limits was endorsed.

We Love Our Clients

What escrow clients tell us

It is always a pleasure to work with PBI Group to obtain my real estate E&O insurance for my Texas agency. Mr.

Paul Bondy is very knowledgeable about the products and our company, assists me every time I call, and prompt in handling any and all issues. He, along with PBI Group, makes my job much easier.
Belinda
Belinda
Century 21 Northside · TX

Renewing our real estate E&O Insurance was made very easy by Paul at PBI Group. He sent the renewal form and then a gentle reminder when he didn't have it back

within a couple of weeks. He was available and answered my questions quickly. I will definitely go back to PBI Group when the time comes to renew our E&O insurance policy.
Bob
Bob
Keller Williams Realty Leading Edge · RI

I really enjoyed working with Paul on this year’s real estate E&O insurance renewal.

The most important result of the process was that Paul provided me with some real insight on real estate E&O coverage. I had been chasing lower premiums, being aggressive with agents on each renewal cycle. I thought I was doing a good job for our firm by saving money. I realize now that I was shortchanging our principal and our agents by not getting the most coverage for every premium dollar paid. Thanks Paul. We are in a much better place now
Bob
Bob
Coldwell Banker Seaside Realty · NC

I had the pleasure of working with Paul Bondy and PBI Group over the past few years on the E&O Insurance for my offices as well as several other offices in the

Colorado Keller Williams region. With the guidance of my legal counsel, sixteen market centers decided to aggregate their purchasing power. We secured and reviewed E&O quotes through five different E&O insurance companies, and ultimately selected PBI Group. We chose to work with Paul because of his extensive knowledge of the product, his availability, and his ability to save us money on our premiums. I should note that we also hired an E&O coverage attorney as a consultant to review all of our quotes, and PBI Group's policy was determined to be the most complete/comprehensive.
Brian
Brian
Keller Williams Advantage Realty · CO

I have worked with Paul Bondy of PBI Group for many years when selecting E&O coverage for my Wisconsin brokerage and have always been treated fairly and

respectfully. I was given many options for coverage at renewal time and was never pushed in one direction. When I had questions about various elements of coverage, they were answered in detail, and to my satisfaction. I had the feeling that my best interests were at the heart of the matter! Additionally, my calls and emails were always responded to lightening fast! I would welcome the opportunity to share my experience with anyone considering this company, and I recommend them to anyone who needs real estate E&O insuarnce without reservation.
Candace
Candace
Century 21 Affiliated · WI

Paul was super knowledgeable and was happy to explain everything I needed to know to make an informed decision regarding our real estate E&O insurance.

He was patient and very quick to respond whenever I contacted him. Also, the policy wound up being less expensive with WAY better coverage than our next best quote! It was a no-brainer!
Cherie
Cherie
Keller Williams Realty · PA

You'll be surprised how affordable the best can be.

Let PBI Group get you a quote — no fluff, no pressure, just a fair price for strong coverage.

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